Days Equinox TR User Manual download pdf (Page 10)

10

Common

Error

Codes

In the event that

your terminal displays

an error, refer to these

error codes to

troubleshoot your

terminal.

If the code you are

experiencing is not

shown, retry the

transaction, or if

possible, manually enter

the account number.

If the error persists,

contact your Help Desk

for support.

Error Code Description Action

Error

No Batch

Totals

Cannot perform

requested function -

batch is empty

No action.

Invalid Card The four digits keyed do

not match the account

number from the card’s

magnetic stripe.

Re-key the last four

digits of the card

number. If the problem

persists, ask for

another form of

payment, as the card

may be fraudulent.

Please Try

Again - CE

Communications error. Check the line or

network, then retry

the transaction.

Expired Card The card’s expiration

date has passed.

Retry. If error persists,

ask for another form

of payment.

Settlement

Required

The terminal has

reached batch

transaction capacity.

Perform Batch

Settlement.

Paper Out The terminal is out of

paper.

Reload paper.

Unsupported

Card

The terminal is not

conﬁgured for the card

type.

Request an alternate

form of payment.

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