Days Equinox TR User Manual download pdf (Page 7)

HOT KEYS

The terminal has six hot keys to the left and right of the display;

these are used to scroll and make selections. The four hot keys below

the display are :

[HOME] - Exits the PNS32 application and returns to the Terminal

Applications menu.

[SETTLE] - Initiates a batch settlement.

[REPORTS] - Opens the Reports menu.

[FUNCTION] - Initiate 1- or 2-digit numbered terminal functions.

BEGIN A SALE

Swipe the card, select Sale or manually enter the card number and

press [ENTER] to begin a sale transaction. Your terminal will guide you

through the process. (Note: Debit cards must be swiped.)

BEGIN OTHER TRANSACTIONS

Use the hot keys at the main menu to navigate to the transaction

type you wish to perform. If the desired transaction is not available

via the main menu, press [ENTER] and select Transaction.

CASHIER/SERVER MENU

Press [FUNCTION], [7], [8] and [ENTER] to access the Cashier/Server

menu.

BATCH REVIEW

Press [FUNCTION], [1] and [ENTER] to review the current batch.

TIP ADJUSTMENTS

Press [ENTER], select Batch, and then scroll to and select Adjust.

Navigating

Your

Terminal

Refer to this section to

ﬁnd and begin the

transaction or function

you wish to use.

ABOUT SETTLEMENT

A Settlement operation is used to close the current batch and

open a new batch for logging and accumulating transactions.

Your Equinox terminal uses a Terminal Capture System (TCS),

meaning it stores transactions throughout the day and sends

batch totals of sales and refunds to the host (Chase

Paymentech) after the close of business.

There are two settlement options:

1  MANUAL SETTLEMENT

If your terminal is set to manually settle, select Settle from the

main menu and follow the prompts displayed.

2  AUTO SETTLEMENT

If your terminal is set to automatically settle, it will

automatically settle transactions in the current batch at a speciﬁc,

predetermined time, within a 24-hour period. When conﬁgured,

auto settlement begins any time after the set time occurs if

there are transactions in the batch.

For example, if auto settlement time is set to 22:30:00 (10:30 p.m.)

then auto settlement occurs any time after 22:30:00. If the

terminal is turned off before the set time, and turned on again

(usually the next morning), auto settlement occurs at that time.

Settling

the Batch

Your transactions must

be “settled” daily. Read

this section to ensure

the settlement process

operates smoothly.

Gift Card Transactions (Optional) To initiate

Issuance/Add Value Adds value to the gift

card account. This transaction can be used to

issue and activate a new card, or to reload an

active card with incremental value.

Select Gift Card,

then select

Issue/Add

Value.

Activation Create a consumer’s gift card

account by assigning value to a card. One or

more gift cards can be activated at one time.

Activations can only be performed on cards that

have not been previously activated.

Select Gift Card,

then select

Activation.

Redemption Decreases the value stored on the

consumer’s gift card account. This transaction is

performed when a consumer uses the card to

purchase goods or services.

Select Gift Card,

then select

Redemption.

Balance Inquiry Print a receipt that displays

the customer’s available stored value card

balance (without changing it).

Select Gift Card,

then scroll to and

select Balance

Inquiry.

Prior Perform a prior redemption, activation or

issuance when the terminal cannot reach the

stored value host with a valid approval code

from the voice authorization center.

Select Gift Card,

then scroll to and

select Prior

Redemption,

Prior Issuance or

Prior Activation.

Add Tip A gift card redemption transaction for

the amount of the tip, if tip processing is

enabled.

Select Gift Card,

then scroll to and

select Add Tip.

Deactivate When enabled, change the status

of a card from active to inactive. Inactive cards

may not be used for redemptions.

Select Gift Card,

then scroll to and

select

Deactivate.

Reactivate When enabled, this transaction

allows the merchant to change the status of a

card from inactive to active. This transaction can

only be used to activate “deactivated” cards.

Select Gift Card,

then scroll to and

select

Reactivate.

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Days Equinox TR User Manual Page 7

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